Please note this page relates to feedback and complaints about Victorian Institute of Teaching (VIT) processes, decisions or actions. For information on lodging a complaint about a teacher, please visit the Complaints about a teacher page.
Your feedback helps us understand what’s working well and where we can improve. By sharing your experience, you help us strengthen how we support safe, high‑quality teaching in Victoria.
We welcome feedback from teachers, principals, employers and members of the public.
Your feedback helps us
- improve our services and information
- learn from your experiences
- make clearer, fairer and more consistent decisions
- build trust and work better together
What you can give feedback about
You can give feedback on
- our services or processes
- information on our website
- your experience contacting or working with us
- what we could do better in the future
What happens to your feedback
We treat feedback seriously and respectfully. When we receive feedback, we
- review it carefully
- look for patterns or themes
- use it to inform improvements to our work
- share insights internally to support learning
We may contact you if we need more information, unless you choose to remain anonymous.
How to give your feedback
You can provide feedback or make a complaint via
Victorian Institute of Teaching Feedback and Complaints PO BOX 531 Collins Street West VIC 8007
Phone
Call 1300 888 067: 9am to 4pm, Monday to Friday
More information
For more information on VIT’s complaints handling process, read the following information: