The Victorian Institute of Teaching (VIT) is committed to ensuring that every child in Victoria is taught by someone who is safe, skilled, and trustworthy. In line with this commitment, VIT commissioned an independent Business Process and Organisational Review of its Professional Conduct Branch (PCB) to identify opportunities to improve the timeliness, fairness, and effectiveness of its regulatory processes.
This review, conducted by Andrew Brown Consulting, provides a comprehensive roadmap for reform. It highlights key challenges and proposes strategic recommendations to streamline case management, reduce delays, and sharpen VIT’s focus on the most serious risks to child safety.
The VIT has accepted all recommendations and developed a detailed response outlining a multi-phase implementation plan. This plan includes structural reform, improved stakeholder engagement, and the introduction of new performance monitoring and risk assessment frameworks.
Meet the Reviewer
Andrew Brown is a highly experienced public sector leader and regulatory expert, with a career spanning more than two decades in oversight, complaints resolution and organisational reform. He served as the Health Ombudsman in Queensland, where he led the state’s health complaints and investigation agency, and previously held senior roles including Deputy Ombudsman and Chief Inspector of Prisons.
Andrew brings deep expertise in regulatory systems, complaints management, procedural fairness and public accountability. Through Andrew Brown Consulting, he now advises organisations on governance, risk, and performance improvement. His review of VIT’s Professional Conduct Branch reflects his commitment to strengthening child safety and building fair, effective regulatory frameworks.
Key documents
- Report: Business process and organisational review of the operations of the Victorian Institute of Teaching's Professional Conduct Branch
- Review Response: Business process and organisational review of the Victorian Institute of Teaching's Professional Conduct Branch
Related news
Read VIT's announcement of the review's release and our commitment to reform.