If you are experiencing login difficulties, please complete the following steps
- If a blank page appears after entering your email address and password, please refresh the page. To refresh a page, press 'Ctrl' and 'F5' at the same time (Windows) or 'Cmd' and 'R' (Mac).
- An ‘Unable to authenticate with the external account provider’ error will appear.
- Click on the 'My Account' link at the top to return to the main page (even though the Sign In button is still displayed).