Published 09 May 2023
Employer satisfaction survey progress report
In order to continuously improve the way in which the Victorian Institute of Teaching (VIT) delivers its regulatory functions, we utilise feedback on VIT’s processes, communications and actions.
In a satisfaction survey sent to over 2,300 principals and 4,000 early childhood managers last year, employers spoke their minds and we listened. So, what did we learn? Results have allowed VIT to gauge what we are doing well and identify areas for improvement.
We are committed to being responsive and to resolving issues as they arise. Following the survey, the below actions have been undertaken. This is not an exhaustive list, but it shows that we are taking your feedback seriously.
| Actions | Due | Status | Details |
|---|---|---|---|
| Restructure the Principal and Early Childhood circular calendar and combine content to reduce the frequency of communications as well as accommodate bite sized content with links to news articles housed on the VIT website (similar to Professional Practice newsletter). | January 2023 | Complete |
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| Develop a suite of email templates and phone scripts to assist the Teacher Engagement and Registration Officers to communicate quickly and clearly with employers, ensuring the correct information is provided in all correspondence. | January 2023 | Complete / Ongoing |
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| Continue to resource telephone hotlines with priority over email, ensure staff training and support levels remain high, and conduct regular QA of email responses and principal / early childhood hotline calls. | January 2023 | Complete / Ongoing |
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| Continue to offer PTT seminars for principals and other school staff to better understand the requirements. | June 2023 | Complete / Ongoing |
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| Develop a stronger PTT policy and ensure a strong communications campaign supports key changes. | December 2023 | In progress |
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| Develop a communications campaign that clearly explains VIT’s role as a teacher regulator (including legislative requirements for VIT, teachers and employers). | December 2023 | In progress |
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| Develop a range of infographics / mind maps to illustrate specific regulatory functions, including the teacher registration process, and how they are funded. | December 2023 | In progress |
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| Engage our website developer to refine the search function parameters to ensure only relevant information is generated as well as examine alternative drop-down menu options. | December 2023 | In progress |
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| Targeted campaign to employers regarding the importance of keeping abreast of VIT content and keeping contact details current. | March 2024 | In progress |
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Interested in how we are committed to being responsive to the needs and concerns of teachers? Read the 2022 teacher satisfaction survey progress report for a summary of the actions we have undertaken as a result of the 2022 teacher satisfaction survey.
While the last employer satisfaction survey was issued in May 2022, future employer satisfaction surveys will be issued annually in November. The survey results will be published towards the end of the year and a progress report will be available to all stakeholders prior to the next survey being issued the following November.