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We are aware of an SMS scam involving VIT. Personal / identification documents should only be uploaded directly into the application via a MyVIT account or the Service Victoria app.

Your username is the email address listed on VIT’s system. You can reset your password by clicking on 'Forgot your password?' You will receive an email with a reset password link.

It is important that you only click on the link once. The email may take up to two (2) hours to receive - ensure you check your junk mail folder. Please note: the link will expire within 24 hours. 
 
Please do not attempt to set up a new account, as this will cause duplicate accounts and delay your ability to complete your annual registration tasks.
 
Have you checked out the technical support FAQs or the MyVIT / portal FAQs?

We have compiled answers to some of the most frequently asked questions about how to use MyVIT, the Employer portal and the Provider portal there, including a series of helpful videos.

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